Andres Santiago

Andres Santiago is an experienced retail professional currently serving as a Dual Store Leader at Warby Parker since August 2022, where responsibilities include overseeing all store operations, customer service, scheduling, employee management, and loss prevention. Prior to this role, Andres held positions at Visionworks of America as a General Manager, successfully transforming an underperforming store into a high-performing location. Additional experience includes serving as a General Brand Manager at Forever 21, a Multi Unit Manager at LensCrafters overseeing multiple locations, and a General Manager at US POLO ASSN, where responsibilities included staff recruitment and training. Andres is skilled in operational management, team leadership, and customer service excellence, with a strong commitment to representing brand values and enhancing store performance.