Michael Downer is a skilled professional with extensive experience in data management and operational efficiency across various industries. Currently serving as a Catalog Ingest Specialist at Warner Music Group since April 2025, and previously working as a Data Coordinator in the same organization, Michael has demonstrated expertise in ensuring data integrity through meticulous research and verification of metadata. As a Process Improvement and Data Analyst at The QuILTSS Institute, Michael significantly increased efficiency by streamlining processes for gradebook audits. Experience as Provider Support at SmileDirectClub involved optimizing communication and processes among a large network of third-party providers. Prior roles include Patient Engagement Specialist at PharmMD, Scheduler at Optum, and various positions honing organizational skills during studies at Lambuth University. Michael holds a Bachelor of Liberal Studies degree with concentrations in History and Music Industry Studies from the University of Memphis.
This person is not in any teams
This person is not in any offices