Andressa Alencastro

Andressa Alencastro is a customer care and customer success professional with experience in various roles across multiple companies. Currently at Warren Brasil since May 2022, Andressa focuses on customer experience. Prior experience includes a customer success position at John & Clark, where responsibilities involved post-sales client support using platforms such as Zendesk and Instagram. Andressa also served as a secretary at CENTRO CLÍNICO DA PUCRS, managing administrative tasks like invoicing and patient scheduling. Early career experience includes administrative work at Academia INEEX. Andressa is pursuing a Bachelor's degree in Business Administration at Anhanguera Educacional, complementing an earlier technical degree in Administration from Integrar and additional education in tourism.