The Customer Experience Team at Washington Gas Light Company is dedicated to enhancing customer satisfaction and engagement. This team focuses on streamlining utility operations, managing customer relationships, and optimizing billing and revenue processes while leveraging data insights and analytics to make informed, customer-centric decisions. Their ultimate goal is to ensure a seamless and positive experience for all residential, commercial, and industrial customers.
Alireza Bani
Sr Manager - Utility Operation...
Amy Garten
Senior Lead Analyst - Customer...
Heath Kalmanson
Manager Of Sales Operations
Latina L.
Director Of Customer Experienc...
Melissa Farrar
Business Relationship Manager
Michelle Musgrove
Vice President, Customer Exper...
Vatcha Tikoyan
Manager Customer Billing And R...
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