Serene Kazem

Serene Kazem is a seasoned recruitment coordinator at Wasla Outsourcing since October 2014, where responsibilities include developing a pool of qualified candidates, engaging with community services and universities, participating in employment fairs, and maintaining a comprehensive candidates database. Prior to this role, Serene served as a customer service representative at Teleperformance Egypt from October 2012 to August 2014, focusing on customer satisfaction and data retrieval, and worked as an international call center advisor for Vodafone UK between 2011 and 2012, resolving billing and technical issues. Serene holds a Bachelor's degree in English Language and Literature from Cairo University, obtained from 2009 to 2013.