Amanda Reese

Amanda Reese is a Senior Business Analyst specializing in ServiceNow HR Service Delivery (HRSD) at WM since October 2024. Previously, Amanda served as a Senior HRIS Analyst at Premier Health Partners, where significant contributions included the implementation of ServiceNow HRSD and management of various systems such as Oracle Taleo ATS, Infor Lawson ERP HR, and Eightfold AI. Amanda's role involved acting as the central point of contact for end users regarding HRIS system issues and data requests, along with overseeing a wide array of functionalities including case management, virtual agent support, and employee journey management. Earlier experiences include positions as an Onboarding Specialist at Barry Bagels and Shift Manager at Rapid Fired Pizza and Hot Head Burritos. Amanda's academic background includes studies at Wright State University.