Pam Reilly

Pam Reilly is an experienced customer experience professional with a strong background in relationship management and communications. Currently serving as a Customer Experience Manager and Relationship Manager at Waste Management since 2006, Pam Reilly has successfully advocated for the establishment of a dedicated relationship manager role to enhance local philanthropic initiatives and improve customer connections across departments. Prior to this, Pam Reilly worked at UPS from 1999 to 2006, where roles included Customer Service Supervisor and Internal Communications Supervisor, focusing on employee engagement and communications during organizational changes. Pam Reilly holds a Bachelor of Science in Marketing from the University of Phoenix.