Aitor Marro Metola

Aitor Marro Metola currently serves as the Technical Support Director at WatchGuard Technologies, a position held since June 2020. Prior to this role, Aitor Marro Metola was the Global Director of Technical Support and Customer Service at Panda Security from March 1999 to June 2020, where responsibilities included leading multilingual teams of over 200 members, optimizing support teams, and ensuring customer satisfaction through metrics such as NPS. Aitor Marro Metola's earlier positions at Panda Security encompassed directing technical support and customer service across various regions, managing resources to maintain high service standards, and overseeing technical support for both consumer and corporate clients. Aitor Marro Metola holds a degree from UCAM Universidad Católica San Antonio de Murcia, completed in 2019.