Octavian Marian Zanet currently serves as a Team Lead at WatchGuard Technologies, where responsibilities include providing customer support and mentoring team members to ensure adherence to corporate values and high-quality service standards. Previous roles at WatchGuard include Senior Technical Support Representative I and Technical Support Representative Level 1, focusing on customer service, troubleshooting hardware and software issues, and guiding teams toward achieving targets. Prior experience includes freelance technical support and positions at RCS&RDS and SC Quatronix SRL, where duties encompassed network installation, troubleshooting, and system maintenance. Octavian holds a high school diploma in Technical studies and an Associate's Degree in Network and System Administration from Traian Technical College and SC CCRP Social Trade SRL, respectively.
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