Lauren Rushka

Lauren Rushka is an experienced Information Technology professional, currently serving as an Information Technology Associate at Waterworks since November 2020. Responsibilities include providing hardware and software troubleshooting for a large user base, documenting standard operating procedures, implementing device management solutions, and managing user administration processes. Prior experience includes roles as Helpdesk Coordinator and IT Technician at Ridgefield Public Schools, where oversight of a technical team and management of a helpdesk system were key functions, along with budget creation and coordination of technology distribution during the COVID-19 pandemic. Previous positions also include Client Services Consultant at Cartus and various roles at Apple, where Lauren developed expertise in product repair and team management. Education includes a Bachelor of Arts in Photography from Western Connecticut State University.