Simon Hoete

Simon Hoete is an experienced Digital Services Manager at Watercare Services Limited since March 2022, with a background in service management and IT operations across various organizations. Prior positions include Service Management Specialist at The University of Auckland and Service Delivery & Data Manager at Telarc Ltd. Simon has held multiple roles at Fletcher Building, highlighting expertise in Knowledge and Configuration Management and governance within PMO structures. A proven track record in managing ITSM processes and enhancing service delivery is evident from previous roles at Placemakers and Gen-i, where Simon successfully led teams and drove significant improvements in technology and service management. Early career experience includes IT administration at It'sABargain.co.nz and technical support at TRAMS PLC in the UK.