Rafaella Herrera is a seasoned professional in the hospitality industry, currently serving as the Creative Services Coordinator at Watermark Estate Management Services since November 2022. Prior experience includes various management roles at Marriott Hotels, where Rafaella advanced from the position of Housekeeping Supervisor to Senior Operations Manager between June 2013 and November 2022. Additionally, Rafaella held the role of Assistant General Manager at Courtyard by Marriott and was a Dual Property Operations Manager at Marriott International. Rafaella began the career with a foundation in guest services at Renaissance Hotels. Rafaella holds a Bachelor of Arts degree in International Relations and Affairs from Boston University, earned in 2012.
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