Ankur Sharma

Ankur Sharma has extensive experience in customer support and client management, currently serving as a Customer Support Team Lead at Watermark since April 2015, where responsibilities include analyzing and modeling interdisciplinary product development requests from clients. Prior to this role, Ankur worked as an Analyst at eClerx from October 2014 to April 2015 and as a Front Office GSA at ITC Grand Chola luxury collection hotel from January 2013 to July 2014, where essential duties involved handling guest issues, complaints, and requests. Ankur holds a Bachelor of Science degree in Airline Tourism and Hospitality Management from Punjab Technical University, completed in 2013, and received foundational education at St. Joseph Convent School between 1993 and 2004.