Catalina Valencia-Moreno

Catalina Valencia-Moreno has a strong background in customer success and business development roles in the technology industry. Catalina currently works as a Customer Success Manager at Watershed, a software startup focused on helping companies reduce their carbon footprint. In this role, they assist companies in measuring their carbon impact and creating plans to aggressively reduce it.

Prior to their role at Watershed, Catalina worked at Twilio Inc. for several years. Catalina started as a Director of Business Development, where they sourced messaging providers and collaborated with cross-functional teams to develop strategies for A2P messaging. Catalina also represented Twilio within the mobile industry ecosystem and negotiated key agreements to enable MMS over long codes in the US market. Catalina's strong performance led to promotions, and they later served as a Senior Manager in Customer Success for both the US and LATAM regions, as well as an Account Executive for LATAM.

Before joining Twilio, Catalina worked at OpenMarket as a Carrier Relations Manager, where they managed relationships with mobile carriers. Catalina also gained experience at Clearwire as a National Accounts Manager and Account Executive, focusing on sales and account management.

Overall, Catalina Valencia-Moreno has a successful track record in customer success, business development, and account management roles within the technology industry.

Catalina Valencia-Moreno's education history begins with their completion of the Inner MBA program at New York University, Mindful NYU, where they focused on Business Administration and Management. Prior to that, they attended Vassar College, where they obtained a Bachelor of Arts degree with a double major in English and Italian. While at Vassar, Catalina also studied Italian literature, art history, and opera at Università degli Studi di Padova.

In addition to their formal education, Catalina has pursued further certifications. Catalina obtained the CELTA certification in English Language Teaching to Adults from Accademia Britannica - International House, Rome in January 2002. In September 2008, they completed a course on Advanced Negotiation Skills from the Harvard Negotiation Institute.

Catalina also furthered their studies in Italian language and culture during a summer semester at the University of California, Berkeley. Furthermore, they have pursued their passion for music and studied Flute Performance at the San Francisco Conservatory of Music, although specific dates for these endeavors were not provided.