Jenn Chen

Jenn Chen's work experience includes various roles in content design, content strategy, and copywriting. Jenn currently works as a Content Designer at Watershed since 2022. From 2018 to 2022, Jenn worked as a Freelance Content Designer & Consultant, providing services to companies like Google, Netflix, Dropbox, LinkedIn, and others.

Prior to that, they held roles at Squarespace as a Senior Staff Content Strategist and Staff Content Strategist from 2019 to 2021. Jenn also worked at Airbnb as a Content Strategy Manager and Content Strategist from 2016 to 2018. Jenn contributed to initiatives like Airbnb's search platform overhaul and managed a team for the Guest experience.

Before joining Airbnb, Jenn worked at Lyft as a Senior Copywriter & Manager from 2013 to 2016, where they developed the Lyft voice and led copywriting efforts for various platforms and campaigns.

Additionally, they held roles at ModCloth as a Senior Online Editor, Editor, and Copywriter. Jenn oversaw editorial content strategy, led a team, and spearheaded the company's first responsive design project. Jenn also worked as an Editorial Intern at New York Magazine and The Chicago Reporter, gaining experience in research, writing, and fact-checking.

Jenn Chen completed their high school education at Taipei American School from 2002 to 2005. Jenn then pursued a Bachelor's degree in Journalism and History at Northwestern University from 2005 to 2009.