Swati Singha

Business Operations Associate at WATI - WhatsApp Team Inbox

Swati Singha has a diverse work experience of over 12 years. Swati began their career in 2010 as a Senior Software Engineer at Tech Mahindra. In 2015, they took a break from their professional career to become a 'Boss Mom'. In 2020, they joined AI Workspace as a Quality Assurance Analyst. Later that year, they joined WhiteHat Jr as a Program Manager, where they managed the teacher quality and performance improvement programs for the 10000+ teacher community. Swati also improved the learning adherence from an average of 60% to 80%. Currently, they are working as a Business Operations Associate at WATI since 2022.

Swati Singha has a comprehensive educational background. Swati completed a post graduate program in BABI from Great Lakes Institute of Management in 2020. Swati also holds a BTech - Bachelor of Technology degree in Applied Electronics and Instrumentation from West Bengal University of Technology, Kolkata, obtained in 2010. Additionally, they obtained an ISCE from South End Centre in 2005. In addition to their formal education, Singha has obtained several certifications, such as Speaking Confidently and Effectively from LinkedIn in 2021, Become a Business Analyst from Udemy in 2020, The Complete Business Analyst Fundamentals Course + CERT from Udemy in 2020, and SQL-MYSQL for Data Analytics and Business Intelligence from Udemy in 2020.

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Timeline

  • Business Operations Associate

    October, 2022 - present

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