[wattpad] Senior Product Designer

Wattpad is a global multiplatform entertainment company whose vision is to entertain and connect the world through stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Every month 85 million people around the world spend over 23 billion minutes on Wattpad to share and discover stories they can’t find anywhere else.  Our brand banner includes: Wattpad, Wattpad WEBTOON Studios, Wattpad Books and Wattpad Brand Partnerships. We’re proudly based in Toronto, but our reach is global. Come build the future of entertainment and storytelling, and write your next chapter with us!

We’re looking for a Senior Product Experience Designer who cares deeply about understanding users to create product experiences that users continually engage with and ultimately pay for. You are adept at bridging user motivations towards business outcomes and paying attention to the design details that will keep users reading on Wattpad, participating in the Wattpad community, and paying for premium content, features, and experiences. You have been directly engaged with researching user needs, setting user experience priorities, delivering buildable and accessible designs, and evaluating launched experiences to drive the next iteration.

What you’ll be doing:

• Discover and define the underlying user needs and values that motivate Wattpad users to engage more consistently and deeply.
• Partner with Product Managers, Engineers, Researchers and Product Marketers to identify user needs, design seamless interactions, and create experiences that keep users returning for more.
• Design the UX and UI flows across platforms (web, iOS, AN) that are accessible and scalable.
• Contribute to the design system to ensure consistent design and experience across platforms.
• Provide feedback among team members to raise the bar for quality and deliverables.
• Develop your design leadership skills by contributing to Wattpad’s existing design practices by mentoring other designers, facilitating design workshops, and leading design events both within Wattpad and with the design community at large.

What we’re looking for:

• 5-7 years of experience with end-to-end product design that improved business outcomes at a senior level.
• Proven track record of delivering high-impact results in the B2C global market or equivalent.
• Have experience overhauling and redesigning complex projects (UX and UI) across multiple platforms.
• Have contributed as a strong design leader with product managers and engineers in a cross-functional team environment.
• Have cross-platform design experience in web, iOS, and Android.
• Have experience working with user research, usability testing and data analytics.
• Excellent communicator who effectively articulates design approaches and solutions with cross-functional teams, stakeholders and senior management.
• Deep understanding of graphic design, interaction design and user-centered design principles.
• Proficient in design and facilitation tools such as Figma and Miro.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Self-starter who is comfortable working in ambiguity and can collaborate well in a remote working environment.
• Bachelor’s Degree in Design, Interaction Design, HCI, or related discipline.

How to apply:

• A link to your online portfolio, or PDF if necessary, is required. Applications must have a portfolio highlighting the problem-solving skills and outcomes to consider.
• If parts of your portfolio involved group work, please explain your specific role in the project.
• Briefly explain why you are a particularly excellent candidate for this role at Wattpad and what parts of your portfolio are especially relevant.

What we offer:

• Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
• Health benefits, including vision and dental!
• RRSP Contributions (Canada), 401K Contributions (USA)
• Generous vacation and Parental Leave Top-up
• Corporate discount for gym memberships for you and your family
• Winter break shutdown and a whole lot more!