Karen McKenna

Karen McKenna has 19 years of experience in the water industry, working with large national customers to monitor and reduce water usage, energy, and carbon emissions to lower costs. Karen has held various roles including Regional Business Account Manager, Customer Billing & Revenue Manager, and Debt Recovery Team Leader. Karen excels in developing strong relationships with customers and implementing efficient communication channels for clear resolutions processes. With a background in various positions at National Westminster Bank, Karen brings a wealth of experience to their current role as Industrial & Commercial Debt Manager at Wave Utilities.