Wayvee Analytics
Alex Ovcharov currently serves as the Chief Executive Officer of Wayvee Analytics, a retail tech company focusing on real-time evaluation of Customer Satisfaction (C-SAT) and engagement in brick-and-mortar stores through innovative technology. In addition to this role, Alex holds the position of Deputy CEO at Sensemitter, which specializes in player experience analytics. Previously, as Director of Business Development at Shazam, Alex led successful augmented reality campaigns that significantly boosted the company’s market presence. Additionally, experience as a Business Development Manager at MediaCom involved working with influential clients, fostering an interest in the interplay between media, advertising, and consumer behavior. Alex holds a degree from Moscow State University.
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Wayvee Analytics
Wayvee Analytics is a retail tech company offering an innovative solution for real-time Customer Satisfaction (C-SAT) and engagement monitoring in brick-and-mortar stores. Using radio frequency (RF) waves and proprietary AI algorithms to analyze emotional responses in a privacy-respectful manner, Wayvee provides instant feedback on 100% of customer interactions in-store. Along with evaluating the C-SAT score and key performance metrics, such as dwell time and number of bypasses, Wayvee pinpoints sources of dissatisfaction and provides actionable recommendations to drive better in-store outcomes.