Byron Klassen

Born and raised in Saskatchewan, Byron began his career with WBM in 1978… Yes, 1978!!

Byron began his career at WBM as a technician where he honed his customer service skills by servicing a diverse portfolio of clients over a vast territory. The experience he gained providing best-in-class service to customers throughout his career as a technician led him to his current position as Director of Managed Print Services – a group which is the envy of Managed Service providers across Canada.

Byron is proud to lead a team that is truly focused on delivering client-centric services to WBM’s business community. Keeping his team motivated and happy is of utmost importance to Byron as he knows this ultimately results in great customer experiences.

One of Byron’s benchmark accomplishments was in exceeding industry-standard productivity and finical benchmarks resulting in the Pros Elite 100 Certification as one of the top 100 Managed Print Service providers in North America.

Byron is an outdoorsman who loves going camping with the family. His free time is spent hunting down “that trophy fish”! With Byron’s persistence, we know it is just a matter of time before it makes it up there on his office wall (he’s only been searching for it for 50 years so far)!