Shanetta Patterson

Shanetta Patterson is an experienced administrative professional with a comprehensive background in customer service and support roles. Currently serving as an Administrative Assistant for The Well Care Group since March 2017, Shanetta manages critical functions for a Mobile Crisis Assessment Team, including data entry, scheduling, and payroll verification, while maintaining HIPAA and CPI certifications. Prior experience includes positions such as Rehabilitation Specialist and Customer Service Representative at Access Services, where responsibilities encompassed training new hires and supervising staff. Shanetta also held a role as a General Office Assistant at Zimmerman & Associates. Educational achievements include an Associate’s Degree in Computer/Information Technology Administration and Management from Los Angeles Trade Technical College and a high school diploma from Alexander Hamilton High School.