We are one of South Africa’s biggest privately owned Internet Service Providers (ISPs). 

We provide broadband Fibre, Fixed LTE and VoIP services, connecting more than 200 000 homes and businesses across South Africa. 

In 2012, we were rated South Africa’s second favourite ISP, having first won the title of Best ADSL Service Provider way back in 2006. Since then we have been consistently rated one of SA’s favourite ISPs. 

With an expanding team of roughly 500 “Webafricans” who believe in going the extra mile for our customers, we provide excellent year-round support and strive for 99% up-time on all our services, which we think is why we are close to achieving our goal of becoming South Africa's best-loved and most trusted ISP.


Telecommunications

Webafrica

Do you have a way with people? Are you a master of persuasion and influence and passionate about customer happiness?

We have an opportunity for you. 

Our Cancellations team is on the hunt for a Cancellations & Retentions Agent who has a knack for influencing customer decisions and quick thinking on their feet to retain them. 

The name of the game is to sell solutions to problems and retain our customers! 

Important to note is that this a remote role!

Do you have the drive and skill? 

Step forward and let’s talk! 



Cancellations & Retentions Agent - 12-month Fixed Term Contract (fully Remote)

Job description

Org chart

Manager

Peers

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