Matthew Moran

Matthew Moran has worked in the customer service industry since 2000. Matthew began their career as a Store Manager at Starbucks in 2000, where they managed a high-volume urban drive-thru location with up to 50+ employees. Matthew was also assigned as a peer coach to managers, both newly hired/promoted and veteran, often in under-performing locations. In 2014, they joined DN.BIZ as a Domain Broker, where their main responsibilities included maintaining and updating the DN.BIZ website, publication of the DN.BIZ Sales Newsletter, organizing and marketing the sale and transfer of intellectual properties, and effectively communicating with people from many different countries and backgrounds. In 2018, they became a Customer Experience Manager at Web Shop Manager.

Matthew Moran has an education history that includes attending Towson University from 1999 to 2000, studying Communications, and Washington College from 1998 to 1999, studying General Studies. Matthew also holds several certifications, including Advanced Google Analytics and Google Analytics for Beginners from Google, obtained in December 2017; Service Hub Software Certified from HubSpot, obtained in January 2021; Classroom Facilitator, Coffee Master, Labor Management Specialist, and Peer Coach from Starbucks.