Francisco Muñoz Ventura

VP of Customer Success at Webdox

Francisco Muñoz Ventura has worked in a variety of roles since 2009. Francisco began their career with AIESEC, where they served as the Director Regional, Vicepresident of External Relations, and Project Manager. From 2011 to 2013, they worked at Camara Regional del Comercio, Valparaiso as the KAM of Business Services. Francisco then moved to VTR, where they held the roles of Jefe de Procesos Experiencia de Clientes and Analista Gestión Churn. In 2017, they joined HealthAtom - Dentalink - Medilink as Jefe Área de Clientes, where they led a team of 10 people and developed, designed, and implemented policies and procedures for more than 2,000 B2B clients in 22 countries in Latin America. Most recently, in 2020, they became the VP of Customer Success at Webdox CLM.

Francisco Muñoz Ventura completed a Bachelor's Degree in Business Administration and Management, General from Universidad de Valparaíso between 2006 and 2012. In 2019, they completed a Medición y Mejora continua en la Experiencia de Clientes from Universidad de los Andes (CL) in the field of Gestión de la atención al cliente.

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