Jessica Warren

Jessica (Curzon-Roza) Warren is a skilled Community Operations Manager at WEBTOON with a diverse background in customer care and operations. Having served in various roles at 99designs, including Global Support Manager and Learning and Development Specialist, Jessica has extensive experience in managing support teams and improving service quality. Prior experience at JustAnswer as a Customer Care QA Lead demonstrates expertise in quality assurance processes. Early career experience includes an Administrative Assistant position at San Francisco State University. Jessica holds a Bachelor of Arts degree in Sociology from San Francisco State University, earned between 2011 and 2013.