Giovanni Mauritz

Giovanni Mauritz is an experienced IT professional with a diverse background in technical support and service management. Currently serving as a Service Center Advisor at Connect, Giovanni is responsible for first-line support, troubleshooting, and ticket management. Previous roles include EUC Technician at Glacier by Sanlam, where Giovanni provided end-user support for Microsoft products, and IT Support at Cecil Nurse, delivering support across multiple branches. Giovanni's expertise spans various areas, including incident management as a Service Desk Coordinator at EOH, and IT/SCADA support at SunPower Corporation. Giovanni holds certifications and diplomas in Information Technology from New Horizons, PC Training and Business College, and the College of Cape Town.