Nakia Roberson

Nakia Roberson has a diverse work experience in various customer service roles. Nakia currently works as a Customer Service Representative at Welbilt Inc. since October 2021. Prior to that, they worked at Cleveland Clinic as an Appointment Setter from November 2015 to October 2021. Nakia also has experience working at Barnes Distribution, where they held multiple roles including Order Research Specialist from February 2011 to June 2014, Customer Accounts Administrator from August 2006 to February 2011, and Customer Service Representative from October 2003 to August 2006. Their responsibilities at Barnes Distribution included analyzing customer orders, expediting high-value and aged orders, coordinating with sales managers and vendors, and resolving invoice discrepancies.

Nakia Roberson completed a Bachelor of Science degree in Anthropology/Archaeology from Kent State University between 1992 and 1998. Later, from 2009 to 2010, Nakia pursued a Masters degree in Information Systems at Ashford University. Finally, between 2013 and 2015, Nakia attended Colorado Technical University and earned a Bachelor of Science degree in Information Technology with a focus on Web Development.