Customer Experience and Support
About
The Customer Experience and Support team at Wellhub is dedicated to enhancing client satisfaction by providing exceptional support and fostering strong relationships with users. They analyze customer feedback, manage social media interactions, and ensure seamless onboarding and engagement with Wellhub’s diverse wellness offerings. By aligning client needs with business goals, the team plays a crucial role in driving overall customer success and satisfaction.
Team members
Alexander Ballestrin
CX People Lead - Fraud
Fergus McIntosh
Client Success Senior Manager
Filippo Ravasio
Client Success Senior Manager
Isadora Minas Langar...
Global CX Social Media Senior ...
Jazmine Raveneau
Senior Wellbeing Engagement Ma...
Maria Cruz
Director Of Customer Experienc...
Martha Jimenez
Client Success Senior Manager
Matheus Jatobá Passo...
Head Of Customer Success, Braz...
Micki Valadez
Client Success Senior Manager
Paola Marcondes
Head Of Customer Insights, Glo...