Cooper Ambjorn-Olsen

Cooper Ambjorn-Olsen currently serves as the Head of Banking Service and Support for Wealth at Wells Fargo, focusing on enhancing client experiences for Wealth Banking and Lending Clients. Prior experience includes roles as SVP and Director of Client Advocacy at Truist, where Cooper led a team of over 250 in developing consumer insights and innovation strategies. Cooper's earlier tenure at Wells Fargo involved overseeing the Credit Journey Intelligence for Consumer Credit, while at Truist, significant contributions included directing consumer payments experiences and journey mapping amidst the COVID-19 pandemic. Prior positions at Concentrix, Fifth Third Bank, KeyBank, and U.S. Bank established a strong foundation in customer experience and operational management. Educational qualifications include a Master of Science in International Affairs & Political Economy from The University of Edinburgh and Bachelor's degrees in History, Political Science, and International Affairs from The George Washington University.