Wells Fargo
Cooper Ambjorn-Olsen currently serves as the Head of Banking Service and Support for Wealth at Wells Fargo, focusing on enhancing client experiences for Wealth Banking and Lending Clients. Prior experience includes roles as SVP and Director of Client Advocacy at Truist, where Cooper led a team of over 250 in developing consumer insights and innovation strategies. Cooper's earlier tenure at Wells Fargo involved overseeing the Credit Journey Intelligence for Consumer Credit, while at Truist, significant contributions included directing consumer payments experiences and journey mapping amidst the COVID-19 pandemic. Prior positions at Concentrix, Fifth Third Bank, KeyBank, and U.S. Bank established a strong foundation in customer experience and operational management. Educational qualifications include a Master of Science in International Affairs & Political Economy from The University of Edinburgh and Bachelor's degrees in History, Political Science, and International Affairs from The George Washington University.
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Wells Fargo
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Wells Fargo & Company is a financial services company headquartered in San Francisco, California. Founded in 1852, today Wells Fargo has global operations in over 40 countries, serving customers through 7,300 locations and 12,000 ATMs in addition to their internet and mobile banking offerings. Wells Fargo has approximately $1.9 trillion in assets and ranked number 41 on Fortune’s 2022 rankings. Wells Fargo offers a range of services for its customers, including banking, investment, and mortgage products and services, as well as consumer and commercial finance, through four operating segments comprising Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Through these offerings Wells Fargo serves one third of US households and more than 10% of small businesses in the US.