Jazeel J.

Head Of Risk, Governance And Third Party Performance Of Enterprise Complaints Management (i&p) at Wells Fargo

Jazeel J. currently serves as the Head of Risk, Governance and Third Party Performance of Enterprise Complaints Management at Wells Fargo, where significant contributions include the development of a streamlined process for handling customer complaints and the establishment of the Customer Complaints QA oversight team. Previously, Jazeel held the role of Head of Privacy Utilities for India and the Philippines, successfully leading data privacy operations and achieving a notable reduction in customer complaints through the implementation of a privacy by design framework. Earlier experiences include data governance at JPMorgan Chase & Co., leading marketing initiatives at Cosmos Star Consultants, and directing web development projects at True Logic and Predicate Logic. Jazeel holds an MBA in Finance from the Indian Institute of Management, Kozhikode, along with a Btech in Information Technology from Cochin University of Science and Technology, and is pursuing a certificate in Product Management from the Indian Institute of Technology, Guwahati.

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