Carrie-Ann Phillips

Carrie-Ann Phillips is an experienced healthcare professional with a comprehensive background in quality improvement and patient safety. Currently serving as the Director of Quality Improvement at WellSense Health Plan since April 2023, Carrie-Ann has previously held the position of Director of Quality and Patient Safety at Optum, and Clinical Quality State Program Manager at Anthem, Inc. Carrie-Ann's earlier roles include Clinical Quality Consultant and Healthcare Advocate at Optum, Physician Advocate at UnitedHealth Group, and Network Account Manager at Aetna. Carrie's career began as a Senior Credit Balance Auditor at Accent and as a Regional Account Manager at Gordon, Lewis & Associates. Carrie-Ann holds a Bachelor's degree in Professional Studies, Science from Metro State University.