Pranab Chakraborty

Pranab Chakraborty is currently the Deputy General Manager-customer service at WeP Solutions Limited, a position Pranab has held since October 2007. Pranab has extensive experience in customer service management, with previous roles at Xerox India Limited and Xerox Modicorp Limited. Pranab holds a B-Tech in Electronics and Communication Engineering from NERIST, as well as certifications in Six Sigma and Lean Six Sigma. Pranab excels in leading customer care operations, complaint management, and overall CSAT improvement.