Matthew Chambers

Matthew Chambers has extensive experience in leadership and operational management within the debt collection sector, currently serving as Business Performance Manager at Wescot Credit Services Limited since June 2004. Responsibilities include directing multichannel departments focused on Banking & Utilities Collections, and overseeing various operational areas alongside Resourcing, Recruitment, and Compliance teams. Matthew has held several key positions, including Business Performance Manager Designate and Manager of Trace & UTR, and has been recognized as the 2019 Team Manager of the Year at the National Contact Centre Awards. Earlier career experience includes roles in the hospitality sector as a Bar Supervisor and agency work across multiple industries. Matthew holds a Level 3 qualification in Team Leadership from the Institute for Apprenticeships and has pursued additional education in English and related fields.