Scott Kidson

Scott Kidson is an experienced IT professional with a career spanning over three decades in service management and programming roles. Currently serving as IS Service Operations Manager at Wesley Mission since January 2019, Scott focuses on enhancing service management and customer service experiences across infrastructure, service desk, and applications teams. Previous positions include IS Service Desk Manager at Wesley Mission and Information Technology Service Desk Manager at Endeavour Drinks Group, where Scott led teams and improved service management processes according to ITIL best practices. Early career experiences include programming roles at various organizations, such as the Australian Broadcasting Corporation and Cuscal Limited, where Scott handled full project lifecycles and supported software systems. Scott holds a High School Certificate from John Therry Catholic High School.