Elena Ortiz

Elena Ortiz is an accomplished Chief Operations Officer at Wessex Capital Investments, with extensive experience in the senior living industry, having served in various leadership roles at Spring Hills from 2001 to 2024. During tenure as Chief Operating Officer, Elena led a diverse portfolio of 32 skilled nursing, assisted living, memory care, and home care operations while collaborating with the CEO and CFO to establish organizational vision and objectives. Previous roles included senior vice president of operations, where Elena grew the organizational footprint and managed a $200M portfolio, and vice president of operations, focused on enhancing family, resident, and associate satisfaction. Elena's leadership has consistently driven growth, optimized operations, and fostered a strong workplace culture, achieving significant revenue gains and high employee retention rates. Elena holds a Bachelor of Arts in Sociology from Rutgers University.