The Customer Service and Experience team at Wessex Water is dedicated to enhancing customer satisfaction by managing inquiries, addressing concerns, and ensuring a seamless experience with the company's water and sewage services. This team oversees customer engagement initiatives, social media communications, and community outreach, aiming to provide high-quality service and proactive support while promoting the company's commitment to environmental stewardship and value for money.
Aimee Shaw (Sayer)
Head Of Customer Engagement
Anna Roberts
Customer Experience Manager
Claire Smith
Customer Policy Manager
George Keast
PR & Campaigns Manager
Joe Bowen
Customer Lead Scheduler
Kirsty Scarlett
Head Of Community Engagement
Lucia Bartholomew-Gi...
Customer Inspector (supply)
Olivia Medlin
Social Media Executive
Ryan Corrigan
Customer Contact & Insurance M...
Steven Hamer-Mathew
Service Support Manager
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