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Steven A. Smith

Commercial Loan Assistant at West Michigan Community Bank

Steven A. Smith has a diverse work experience that spans across several industries. Steven A. began their career as a Team Lead at Amstore from March 2011 to August 2013.

After that, Steven worked at Huntington National Bank as a Relationship Banker from January 2017 to May 2019, where they excelled in building customer and business relationships, consistently exceeding sales goals, and providing excellent customer service.

Steven A. then progressed to the position of Assistant Branch Manager at Huntington National Bank from September 2018 to May 2019, where they managed a portfolio of high-value customers and played a crucial role in maintaining operational excellence and adherence to policies and procedures.

Following their time at Huntington National Bank, Steven joined Flagstar Bank as an Assistant Branch Manager from May 2019 to January 2020. In this role, they focused on leading a branch team, ensuring operational excellence, and delivering exceptional customer experiences.

Steven then transitioned to being an Executive Search Consultant at Judson Group from January 2020 to August 2020. In this role, they helped companies make strategic talent decisions and assisted individuals in making life-altering choices to enhance their quality of life.

Most recently, Steven joined West Michigan Community Bank in July 2022 as a Commercial Loan Assistant. Their responsibilities include supporting Loan Officers in the loan application and servicing processes, resolving potential issues, and engaging with internal and external stakeholders to provide solutions.

Throughout their career, Steven has consistently demonstrated strong leadership skills, a commitment to customer service, and the ability to build and maintain positive relationships with customers and colleagues.

From 2014 to 2016, Steven A. Smith attended Grand Valley State University, where they completed their Bachelor's degree in Marketing.

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Timeline

  • Commercial Loan Assistant

    July, 2022 - present

  • Assistant Branch Manager

    August, 2020