West Midlands Police
Jas Bhogal possesses extensive experience in customer service and contact handling, currently serving as Senior Manager Contact Handling at West Midlands Police since July 2019, overseeing over 290 contact handlers and managing critical emergency services. Previously, Jas held the position of Assistant Director of Business Transformation at South Staffordshire Council, demonstrating strong leadership in customer service, ICT delivery, and business transformation initiatives. Additional roles include Customer Services Manager at Coventry City Council, contributing to significant improvements in customer satisfaction, and Transformation Manager at Sandwell Metropolitan Borough Council, focusing on business process redesign. Jas's career began at West Bromwich Building Society, where various roles honed analytical and communication skills crucial for contact center performance. Academic credentials include degrees from the University of Wolverhampton and De Montfort University in Business Administration and Business Studies with Law.
West Midlands Police
West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million. The region sits at the very heart of the country and covers the three major centres of Birmingham, Coventry and Wolverhampton. It also includes the busy and thriving districts of Sandwell, Walsall, Solihull and Dudley. Leisure, retail and conference amenities, together with Premiership and Championship football teams, attract millions of visitors annually. The force deals with more than 2,000 emergency calls for help every day, as well as patrolling the streets and responding to incidents 24-hours-a-day, seven days a week. This page will be used to advertise our job vacancies and connect with our employees. Do not use LinkedIn to report crime. Call 999 in an emergency. For everything else get in touch via Live Chat on our website 8am - Midnight, or call 101.