Paula Lilley

Paula Lilley, CHAM, has extensive work experience in healthcare administration. Paula has held various roles such as Director, Patient Financial Services at Westborough Behavioral Healthcare Hospital, Director Of Financial Services at Charles River Recovery, and Patient Access Manager at Conifer Health Solutions. Paula'sresponsibilities have included managing patient financial services, office operations, credentialing, and reimbursement. Paula'sexpertise spans over a decade in the healthcare industry.

Paula Lilley, CHAM, completed their high school education at Bellingham High School in 1984. Paula then pursued a certification in Massage Therapy/Therapeutic Massage from Spa Tech Institute-Westboro in 2007. In 2015, Paula obtained the Certified Healthcare Access Manager (CHAM) certification from the National Association of Healthcare Access Management (NAHAM).