Sara Zhou

Sara Zhou, CPA, is a highly skilled manager with extensive experience in business improvement and financial administration across various educational institutions. Currently serving as Manager of Business Improvement at Western Sydney University since October 2021, Sara has led significant projects focused on optimizing operating models, travel processes, and student journey mapping. Prior roles include Business Improvement Analyst at Western Sydney University, where Sara implemented compliance processes and improved research declarations, and Finance Administration Officer at Charles Sturt University, where Sara streamlined payment processes. With prior experience as Finance and Admissions Manager and Campus Bursar at Study Group, Sara demonstrated expertise in strategic financial management and enhancing student experiences. Educational qualifications include a Bachelor of Commerce from The Australian National University and several postgraduate qualifications from Monash University in Computer Science and Psychology.