Andrew Walker

As Chief Operations Officer, Andrew Walker is responsible for the development and delivery of Western Union’s global operations. Andrew partners across our customer-facing business units, our operations team, and our delivery teams to offer compliant, frictionless service and product delivery for our customers, agents, employees, and partners. He also develops the necessary infrastructure and foundational business systems to deliver retail and growing digital services in the most efficient and cost-effective manner.

Previously, Andrew was Executive Vice President and Chief Administrative Officer at USAA, where he was responsible for core company operations including information technology, cyber security, privacy, corporate real estate, digital channels, enterprise portfolio management, and procurement. He had previously served as Chief Procurement Officer at USAA, where he oversaw the enterprise’s procurement lifecycle.

Prior to USAA, Andrew spent 11 years with Nationwide, capping his tenure as Bank President, when he led the development and execution of strategic options for the future of banking at the company. He also served as the enterprise’s Chief Procurement Officer and IT Chief Financial Officer.

Andrew graduated with a Bachelor of Science, Accounting, from Herbert Lehman College, New York. He completed a program from the Bank Administration Institute at Owen Graduate School of Management at Vanderbilt University, focused on innovation, marketing strategy, and leadership for the banking industry.

He is also a former member of the IBM Board of Advisors.