Westerra Credit Union
Courtney James has extensive experience in recovery and collections, currently serving at Westerra Credit Union since March 2014 in various roles including Recovery Specialist I, Remarketing & Recovery Coordinator, and Loss Mitigation Specialist. Prior experience includes positions as a Department of Education Collection Specialist at EOS CCA, Collections Coordinator at CNA Insurance, and Admissions Advisor at Westwood College, where a strong focus on customer service and productivity was demonstrated. Additionally, Courtney held a role in Loss Mitigation at Citi from 2000 to 2011, managing delinquent accounts and negotiating modifications. Academic credentials include a Bachelor of Arts in Organizational Communication from Metropolitan State University of Denver and a degree in Organizational Communications/Public Relations from Colorado Mesa University.
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Westerra Credit Union
Westerra Credit Union has a startup agile mentality with rich 85-year history. At nearly $1.7 billion in assets they are taking the opportunity to lean into new technology and improve member access to financial services. Our staff of nearly 300 employees are working together to build on our deep roots in the community and local school districts.