Courtney James

Courtney James has extensive experience in recovery and collections, currently serving at Westerra Credit Union since March 2014 in various roles including Recovery Specialist I, Remarketing & Recovery Coordinator, and Loss Mitigation Specialist. Prior experience includes positions as a Department of Education Collection Specialist at EOS CCA, Collections Coordinator at CNA Insurance, and Admissions Advisor at Westwood College, where a strong focus on customer service and productivity was demonstrated. Additionally, Courtney held a role in Loss Mitigation at Citi from 2000 to 2011, managing delinquent accounts and negotiating modifications. Academic credentials include a Bachelor of Arts in Organizational Communication from Metropolitan State University of Denver and a degree in Organizational Communications/Public Relations from Colorado Mesa University.