Stephen Miller Cpsa

Stephen Miller CPSA, CLCS, PLCS, ICYB has extensive experience in the insurance industry, currently serving as a Business Process Specialist in Continuous Improvement at Westfield Insurance since January 2021. Previous roles at Westfield include Operations Rotation in Continuous Improvement and leadership positions as Complex Claims Manager for the Western territory and Property Complex Claim Unit Leader. Before Westfield, Stephen managed Northeast Regional Commercial Property Claims at CNA Insurance and held various leadership roles at The Hartford, culminating as Commercial Team Lead. Stephen's career began at Nationwide, where significant achievements were noted as both a Field Claims Representative and Auto Total Loss Claim Representative. Stephen holds a Bachelor of Arts degree in History from Kent State University.