WestJet
Sean McMullen is a seasoned professional with extensive experience in user experience design and strategic management within the travel industry. Currently serving as the Sr Experience Owner - Booking Channels at WestJet since January 2008, Sean oversees a diverse portfolio that drives over $1 billion annually across various digital touchpoints. With a strong focus on user-centric design and data-driven practices, Sean has held multiple roles at WestJet, including Manager of Journey Design and UX Research, where innovative strategies have been implemented to enhance customer and employee experiences. In addition to a robust career in corporate roles, Sean has pursued artistic endeavors as a Fine Artist since 2016, showcasing works at notable events like the Calgary Stampede. Academic credentials include an Applied Bachelors of Communications in Public Relations from Mount Royal University and a diploma in New Media Production and Design from SAIT.
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