Shane Burdon

Shane Burdon has a diverse work experience in customer success and service excellence roles. Shane is currently the Director of Customer Success at Westminster Pet Products since 2023. Prior to this, Shane worked at Legrand, North America for several years, where they held various positions such as Service Excellence Manager, Service Excellence Supervisor, Project Manager, Technical Product Support Representative III, and Customer Support Analyst. Shane also worked as a Quality Assistant at MDVIP and as a Customer Service Representative at MetLife. Throughout their career, Shane has demonstrated excellent leadership skills, project management abilities, and a strong focus on customer satisfaction.

Shane Burdon obtained a Certificate in Management Essentials from Harvard Business School Online in 2021. Prior to that, in 2020, they received a Certificate in Leadership Principles from the same institution, specializing in Leadership Principles. In 2022, Shane also attained a certification in Core App from Smartsheet.