Donna Haynes

Donna Haynes has extensive experience in the financial services sector, currently serving as the Head of Operations Business & Wealth Chief Operating Office at Westpac since June 2000. Throughout this tenure, Donna has held various titles, including Director Service & Operations and Regional General Manager Service Excellence, demonstrating a strong focus on client acquisition and operational excellence. Notably, Donna has led sales initiatives and provided expert advice on working capital and trade solutions, collaborating with senior management to identify growth opportunities. Earlier roles at Westpac also included Senior Transactional Business Manager and Equipment Finance Specialist. Donna’s educational background includes an Advanced Diploma in Business from Upskilled and foundational education from Mary Mackillop College.