Emmanuel Riggs is an experienced IT professional currently serving as IT Manager at WAI since April 2018, overseeing IT infrastructure operations, including network, server management, and ensuring system security and efficiency. Emmanuel collaborates with the VP of IT on the implementation of new systems. Prior to this role, Emmanuel worked as an IT Infrastructure/System Administrator at WAI, where responsibilities included customer service, problem resolution, and system configuration. Experience also includes roles as Help Desk/PC Repair Analyst at R.S.O.L PC Services, Supervisor/MOD at The Answer Group, and Tech Support Agent at Gateway, showcasing a strong background in technical support and operational management.
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