Aalok R Pradhan

Head - Contact Centre Ops, Cx, COE - Digital & AI at Wheels India Ltd

Aalok R Pradhan has an extensive background in customer success, customer service, and customer experience across various industries. With experience in managing operations, workforce management, and vendor management, Aalok has shown expertise in training, quality, and grievances redressal. Aalok has held key leadership roles at TVS Motor Company, CoinDCX, Amazon, eClerx, Mphasis, Aegis, and Vodafone India Services Pvt. Ltd. Aalok holds a B.Com. degree from Sahajanand College.

Links

Previous companies

CoinDCX logo
Amazon logo

Timeline

  • Head - Contact Centre Ops, Cx, COE - Digital & AI

    September, 2023 - present

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