José Norberto Macías Hernández

Manager of Customer Success - New Markets at wherEX

José Norberto Macías Hernández has a diverse work experience starting in 2015. José Norberto worked as a Retail Merchandiser at The Walt Disney Company for a short period in 2015. In 2017, they joined Michael Page as an Analyst in Engineering & Manufacturing. From 2018 to 2023, José Norberto worked at Tim Hortons, where they held various roles, starting as an Analyst in Supply Chain, then as a Manager in Supply Chain & Procurement, and finally as a Sr. Manager in Supply Chain, Procurement & Innovation. Since 2023, they have been working at wherEX as the Manager of Customer Success for New Markets.

José Norberto Macías Hernández completed their education from the year 2007 to 2018. In 2007-2008, they attended Oaklawn Academy and earned their 8th-grade degree in Junior High/Intermediate/Middle School Education and Teaching. Later, from 2013 to 2018, they pursued a Bachelor's degree in Industrial & Systems Engineering from Tecnológico de Monterrey. Additionally, José participated in an exchange program at the University of Twente in 2017, focusing on Business Administration and Management.

In terms of certifications, they completed the Introduction to Business Management program from the IPADE Business School in January 2016. José Norberto also obtained a Leadership Program certification from Pyxis Perfeccionamiento, affiliated with Harvard Business Publishing, in August 2012. José further acquired the Diplomate of Ethic and Social Leadership from Universidad Anáhuac in July 2012.

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Timeline

  • Manager of Customer Success - New Markets

    May, 2023 - present