Cristina Ramos Martinez

Cristina Ramos Martinez is an experienced professional in customer experience leadership, currently serving as the Sr. Director of Customer Experience at Whisker. Previously, Cristina held the position of Senior Director of Customer Experience at iROCKER Inc. and has extensive experience at Citi as SVP - Director of the Premium Servicing Customer Service Group and Vice President - Sr. Operations Manager. Other past roles include Customer Service Supervisor for Fan Services & Support at Fanatics, Inc., and managerial positions in payroll and accounts payable at Florida East Coast Railway. Cristina holds a Master of Arts in Business Management from Webster University and a Bachelor of Arts and Sciences in Communications/Public Administration from the University of North Florida.